Privacy Policy

Introduction

Rancho Cucamonga Deck & Fence ("we," "our," or "us") operates the website at ranchocucamongadeckandfence.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site or contact us, how we use it, and what choices you have. By using the Site, you agree to the practices described in this policy.

If you have questions about this policy, contact us at team@ranchocucamongadeckandfence.com.

Information We Collect

Information you give us directly

When you fill out a contact form, request an estimate, or send us an email, you may provide us with:

• Your name
• Your email address
• Your phone number
• Your property address or general location
• A description of the project you are inquiring about

We only collect information you choose to give us. You are not required to fill out any form to browse the Site.

Information collected automatically

When you visit the Site, certain technical information is collected automatically, including:

• Your IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages you view and links you click
• The website or search engine that referred you to the Site
• Time and date of your visit

This information is collected through standard web server logs and, if enabled, analytics tools such as Google Analytics. It helps us understand how the Site is being used and how to improve it.

Cookies

The Site may use cookies - small text files stored in your browser - to remember your preferences and help analytics tools count visits accurately. Most browsers allow you to refuse cookies or delete them at any time. Disabling cookies will not prevent you from using the Site, but some functionality may be limited. We do not use cookies to track you across other websites for advertising purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule consultations and follow up on projects
• Send you information about your project that you have requested
• Improve the content and performance of the Site
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing emails. If you contact us, we may follow up with you about your inquiry - but we will not add you to any mailing list without your explicit consent.

How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate the Site and manage contact form submissions (for example, form hosting services and analytics providers). These providers access your information only to perform services on our behalf and are not permitted to use it for other purposes.
• Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of our business, our customers, or the public.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you if that happens and you will have an opportunity to delete your data.

Data Retention

We retain contact form submissions and related communications for as long as necessary to fulfill the purpose for which they were submitted - typically for the duration of our business relationship and for a reasonable period afterward for record-keeping. You may request that we delete your information at any time by contacting us at team@ranchocucamongadeckandfence.com. We will respond within a reasonable time and delete or anonymize your data unless we are required by law to retain it.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the information we hold about you
• Request that we correct inaccurate information
• Request that we delete your information
• Opt out of any communications we send you

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at team@ranchocucamongadeckandfence.com. We will respond to all verified requests within 45 days.

Third-Party Links

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any website you visit through a link on our Site.

Children

The Site is intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: